For Mac Operating System: Download HP Easy Scan ( Reference Video: Scan from an HP Printer in macOS ).

For Windows Operating System: Download HP Scan and Capture (Reference document: Using the HP Scan and Capture App ).If the issue persists, then you may go ahead and download and install the below software according to your operating system and try to scan: Click here to know different methods of updating printer firmware.Click here to download and install the latest printer firmware from your product.Turn on the printer and wait till warm-up period finishes and the printer is idle.Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord ( This is important) and then plug back the power cord to the printer.Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.While you respond to that, Let's perform a power drain: Which operating system is running on your device?.Have you tried scanning from any other application or device?.Which application are you using to scan from your PC?.Not to worry I will help you to get a resolution to resolve the issue. I understand you are facing a scan-related issue with your HP Deskjet 3700 Printer.

Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.

Download hp scan app 3700 series